MAIN RESPONSIBILITIES :
To deliver internal and external training to an agreed service level
To support the sales process on an ad hoc basis by answering training related queries and generating leads and feed back the later to Sales as required
To evaluate customers’ needs and customize the course to meet or exceed customer expectations
To update Training Manager and other training staff as well information about the market.
To provide constructive feedback on training products offered
To operate in accordance with training process and/or any plans, projects
To complete tutor training as required by the Training Manager to deliver new training products and services
To maintain knowledge of specialist areas and identify self development needs on an on-going basis
To maintain training and development competencies across a range of products and services.
JOB REQUIREMENTS (KNOWLEDGE, SKILLS, EXPERIENCE & COMPETENCIES) :
At least 4 years experiences in training area. Qualified Tutor of standard course is preferred.
Job holder needs to demonstrate ability to meet and exceed business objectives. This may have included coaching and mentoring skills as well as formulation training proposals.
Candidate must be comfortable in a strong service environment, with excellent interpersonal and written and general communication skills
Highly developed communication skills with the ability to effectively persuade and influence others to achieve goals
Understanding of development processes, training needs analysis and training evaluation techniques
Ability to develop training courses and materials to meet specific aims
Strong facilitation & presentation skills are required
Self-motivated, independent with effective execution power
Computer literate in Word and PowerPoint in particular as well as other packages
年龄: 26 周岁以上